A COMPLAINT UNDER ME!!! HUHU.. SOB3..

THIS IS A COMPLAINT UNDER ERA ANIS. PLS DO NOT REDO THIS ORDER.


1)ORDER TIME:3.15PM.

2)COMPLAINT TIME:4.20PM.

3)NATURE OF COMPLAINT:WRONG ORDER DETAILS.

4)DETAILS:CUSTOMER CALLED IN AND INFORMED THAT HE JUST RECEIVED THE ORDER BUT THE ORDER WAS WRONG.CUSTOMER INFORMED THAT HE ORDERED FOR RICE BUT HE RECEIVED PERI POTATO SALAD.

5)ACTION TAKEN:APOLOGISED TO CUSTOMER CALLED CASA TO SEND 1 RICE.REFER TO THE CALL LOG,CLEARLY CUSTOMER ORDER FOR RICE BUT WHEN ERA ANIS CONFIRM PERI POTATO SALAD CUSTOMER AGREED.

6)RESULT:APOLOGY ACCEPTED AND ACTION WILL BE TAKEN TO THE AGENT.